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Submit a Blue Moon Claim
Submit a Blue Moon Claim
"
*
" indicates required fields
Step
1
of
3
33%
Name
*
First
Last
Email
*
Responses are sent to the email address you provide
Phone
*
Are you a ZYIA Active REP or a Customer?
*
Customer
Rep
Please enter your REP ID
*
Shipping Information
Please provide the destination address for your replacement item.
This is where we'll ship replacement items upon claim approval.
Shipping Address
*
Street Address
Address Line 2
City
State / Province / Region
ZIP / Postal Code
United States
Canada
Australia
Country
Order Number
*
Item Number
*
Please describe how the damage on this item occurred.
*
If applicable, please describe the process in which you washed and dried this item.
*
Comments
*
Please share details about your request for return.
Reason for Returning
*
Please check any that apply
Damaged
Stained
Zipper
Pilling
Other
Issue
*
Detail what is wrong with the item you would like to return or exchange.
Upload at least three (3) images
*
One image showing the inside label—clearly identifying the size.
One image showing the entire item.
One image clearly showing the issue you're experiencing.
Drop files here or
Select files
Accepted file types: jpg, gif, png, pdf, jpeg, Max. file size: 5 MB, Max. files: 4.
Email
This field is for validation purposes and should be left unchanged.
